Agents
| Name | Role | Team | Sign-in | Numbers | Chats |
|---|
Teams
A team is a set of agents. Its leads see every conversation on its agents' numbers, and a lead can hold more than one team. Put an agent in a team from the Agents table above; a lead must already have the lead or admin role.
| Team | Leads | Agents | Numbers |
|---|
WhatsApp numbers
Adding a number registers it with WAHA and starts it. Pair it by scanning the QR from the phone that owns the number, within about 20 seconds before it rotates.
| Session | Phone | Agent | Status | Today |
|---|
Throughput
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